STEP uP Details

Step 1: Preparation

The STEP uP facilitator will meet with the team leader to:

  • Customize the program with the team leader, by determining issues and areas of focus to be included in the process.
  • Select length of program based on number of participants.
  • Review the concepts and steps the program.
  • Design the role of the team leader as co-facilitator and/or participant.
  • Create brief pre-program questionnaire from STEP uP list of optional questions.


Step 2: Participant Preparation

Provide team leader with an email to send to their team members. The email includes:

  • The context for STEP uP
  • Program agenda.
  • Pre-program questionnaire to be answered by team members and sent back to the facilitator to prepare for workshop.


Step 3: Program Overview

Key objectives for a whole team STEP uP facilitated conversation:
  • Decide on a team legacy that will compel the team to strive for outcomes of excellence.
  • Differentiate what the team does now or how the team acts now that is useful or not?
  • Choose what will be required in what the team does or how the team acts in order to reach the legacy?
  • Map and link the following areas together:
  • Team Legacy » Department Objectives » Team Results » Team Strengths and Weak Spots » Team Critical Actions » Team Communication » Team Beliefs and Attitudes.
Key objectives for individual STEP uP Impact Seat process:
  • Each team member gives constructive, valuable feedback to each other team member who takes their turn in the Impact Seat.